Procurement Management

Some procurement and supply chain trends are so pervasive that it is easy to stop questioning the logic behind them. The benefits associated with small suppliers is a perfect example.…

On March 6th, McDonald’s announced the decision to start using fresh beef in the Quarter Pounder at all locations in the contiguous United States. Whether this move by the world’s…

Collecting data is part of what makes the big players like Google and Facebook so successful. The amount of time that users spend on Facebook declined by 50 million hours…

In procurement, we often discuss how buyer expectations relate to the buying experiences they have as individual online shoppers. We need to make eProcurement technology more intuitive, make procurement processes…

On March 6, the world was presented with an interesting new alliance to consider between Salesforce’s Einstein and IBM’s Watson. The ‘global strategic partnership’ will bring together Salesforce’s customer relationship data…

In 1897, an eight-year old girl named Virginia O’Hanlon wrote a letter to the Editor of the New York Sun, a prominent New York City newspaper of the time. She…

If ‘big data’ was the phrase du-jour in 2015, I propose that in 2016 it will be ‘artificial intelligence’ – or ‘AI’ if you’re really cool. AI combines all the…

Each year the American Customer Satisfaction Index (ASCI) Report measures customer satisfaction in a number of industry segments, one of which is internet retail. As you might expect, Amazon has…

During the sourcing process, it is common for procurement to run several rounds of optimization scenarios. They are usually conducted either in advance of negotiation discussions with suppliers or before…